May I and my family extend our personal Thank You. You made our most difficult day one to remember and cherish. Mom, (Myra Christine Sugg) would have been happy and pleased. People commented to us that it was one of the most beautiful funeral service they ever attended. Cliff and his Staff listened and paid attention to our every needs. They never hesitated at our request and made Moms send off to Heaven "Perfect".
Thank you again with Sincere Love,
The Sugg Family
Douglas, Susan, Barbara and Vivian.
I live in Oklahoma and needed some assistance from a funeral home in Kinston. Howard-Carter was the third funeral home I had contacted but the first one to respond to my call. What I needed was to have my father, who had passed away in 1965, to be disinterred and to have his remains shipped to Oklahoma, to be buried in a National Cemetery, alongside with my mother.
After contacting Howard Carter, I was later contacted by Cliff Miller. He assured me he would be able to assist me with my request. He, who had never met me treated me as if I was family. He maintained contact with me via phone calls and text messages and kept me informed every step of this process. Cliff later found out my father, whom I had never met, was was killed in the Vietnam War and this request became as special to him as it was to me. Two weeks later I arrived in Kinston to meet with Cliff and to take my father back home with me. On April 22, 2021, that is exactly what I done. The services provided by Cliff and the Howard-Carter family can't be touched! They went to great lengths (literally) to HONOR my father in ways I never expected or could even imagine! I am so happy the other two funeral homes did not return my calls because I would not have had the pleasure to work with the Howard-Carter family. Thank you Cliff and the Howard-Carter family....you are the HERO for my HERO!
I'm a daddy's girl and always have been. Needless to say, losing my daddy has been hard. I've pretty much always known my parents would be buried at Pinelawn and that Howard Carter would be taking care of everything. I had no idea it would be done with the same level of love and care that I showed my father. Cliff and his entire staff were not just professional, meticulous, and thorough - they were even more so attentive to our wishes, compassionate, communicative, and understanding of the many times we wanted to change something. I can never thank them enough for walking through this time with us - Cliff went above and beyond my expectations and I was not once left wondering how something would happen.
Wendall, our thoughts and prayers are with all of you at this time. Will always cherish the chats with your dad. We had one on my last trip to N.C. RIP your work here is done.
I still remember that “young boy” at Banks school who could melt my heart with his smile...even when he knew he was in a little bit of trouble. May you Rest In Peace and help take care of those who went to heaven before you. God loves you!!!
My deepest sympathy to Linda and family. Johnny and I worked together for several years in Kinston and he seemed like a brother to me. Shared so many laughs. He will be missed.
Words are not adequate to describe the total professionalism that everyone at Howard Carter displayed while handling the arrangements that were made with your company. You made a very difficult time as smooth as possible not to mention that you were helpful with things that we had not thought about.
I am very sorry for your loss. He was a very nice man. In the summer of 1987, I was in a car accident on vine swamp road. He stopped, my head was bleeding, pretty bad. He stop got a cloth and held it were I was cut.He never left my side until I was put on the ambulance. I will never forget the kindness and his words reassuring me, it was going to be ok.
We recently lost my mother in law, Marie Sutton White. The staff took so much time & effort with every little detail. I also lost my Father, Murray Rouse, a couple of years ago. We also had the same professional assistance covering every detail we requested. The employees have a very caring & sensitive attitude. Thank you to Howard & Carter.
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.